You said in your first post that you had magento version 184.108.40.206. Did you update your magento version? We updated all our themes for version 1.4.
If you are still using v220.127.116.11 it’s not going to work.
Tell me if I’m right and we’ll find a solution.
Sorry for the inconvenience
When did you download the hellosimple version? we have been having more problems with our themes and the magento upgrade than we thought and we had to update them again in the last few days.
Can you try re-downloading and reinstalling the theme and tell us if it still has that problem, so we can find a solution for you.