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    Home Forums Theme Forum HelloSimple URGENT – Help needed – IE7

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    This topic contains 28 replies, has 5 voices, and was last updated by  mbpeai 4 years, 1 month ago.

    Viewing 15 posts - 1 through 15 (of 29 total)
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    • #13833

      Anonymous

      None of my category or product pages showing up in Internet Explorer 6 or 7.

      Any help is greatly appreciated!

      I’m running Magento 1.3.2.4 with HelloSimple’s newest version.

      Fanny
      http://www.Dites-VERT.com

      #13834

      Hello Themes
      Key Master

      When did this happen? So I can evaluate what the problem is. Thanks.

      #13835

      Anonymous

      I suspect it happened somewhere between our upgrade to the latest version of the theme and the fix performed directly by hellothemes regarding the missing design section.

      It sure is the template, since switching templates solved the problem! ARG!

      #13836

      Anonymous

      If it can help, I get this kind of errors all over the place in my error log (cpanel) :

      [Thu Feb 25 15:19:16 2010] [error] [client 24.230.244.24] File does not exist: /home/dite6021/public_html/skin/frontend/default/hellosimple_green/FR/images/search_bg.gif, referer: http://dites-vert.com/skin/frontend/default/hellosimple_green/FR/css/boxes.css

      #13837

      Anonymous

      Any hint on this?

      #13838

      Anonymous

      Please get back with a solution, we are loosing precious customers…

      #13839

      Anonymous

      Still waiting…

      #13840

      Anonymous

      What I believe it could be it’s that you installed a version of the theme for the new magento version, we updated all our themes.
      It only happens in IE7?

      #13841

      Anonymous

      I need to reupload the theme to my 1.4 magento installation, is that what you mean?

      #13842

      Anonymous

      Is it possible to get some help regarding this URGENT issue? Products and categories pages are COMPLETELY BLANK when viewed in IE 6 or 7…!

      #13843

      Anonymous

      Fanny,
      You said in your first post that you had magento version 1.3.2.4. Did you update your magento version? We updated all our themes for version 1.4.
      If you are still using v1.3.2.4 it’s not going to work.
      Tell me if I’m right and we’ll find a solution.
      Sorry for the inconvenience

      #13844

      Anonymous

      Sorry, I forgot to mention it, but yes I am now running Magento 1.4 with what I think is the latest version of the Hellosimple template…

      #13845

      Anonymous

      Fanny,
      When did you download the hellosimple version? we have been having more problems with our themes and the magento upgrade than we thought and we had to update them again in the last few days.
      Can you try re-downloading and reinstalling the theme and tell us if it still has that problem, so we can find a solution for you.
      Thanks

      #13846

      Anonymous

      I did just 48 ours ago… Still not working in Explorer. This is getting really annoying. Can you send a fix? Because the template is customized, it takes verry long to update every two days or so…

      #13847

      Anonymous

      Is it possible to get an answer??

    Viewing 15 posts - 1 through 15 (of 29 total)
    Reply To: URGENT – Help needed – IE7
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