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    Home Forums Theme Forum HelloClean Unable to checkout with new theme

    This topic contains 6 replies, has 4 voices, and was last updated by  Support Team 6 years, 6 months ago.

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    • #13431


      I have installed Hello Clean on my new installation of magento and Cannot place orders. The Place Order button simply does not work.



      Apologies. This appears to be problem with my Sage Pay interface and NOT the theme. This is because the same problem now happens on the default Magento Modern theme. So it is NOT an error in this theme.



      To my mind this topic is resloved. It will be interesting to see how long before the support clears the flag to green.


      Hello Themes
      Key Master

      @richard stubbings

      Could you please give us a demonstration of it not working? Please leave us your domain name, so we can see what might be the problem.




      It did nit work because the sage pay extension was not properly installed. nothing to do with this theme.



      We’re having a similar problem with another payment processor.

      Is there anyway to debug a “dead” button like this?


      Support Team
      Key Master

      Hello Justin, If you have another issue, please open a new Topic.

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    Reply To: Unable to checkout with new theme
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