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    Home Forums Theme Forum HelloPod Sale not showing up in Admin Suite

    This topic contains 6 replies, has 3 voices, and was last updated by  Anonymous 6 years, 2 months ago.

    Viewing 7 posts - 1 through 7 (of 7 total)
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    • #13283

      Anonymous

      Hi,

      we are having real problems with the admin suite, when a customer customer uses Google Check Out nothing shows up in the admin Suite but when they use PayPal on our site it show up in the admin suite, is this normal ?

      #13284

      Anonymous

      Hi, it seems is a configuration error that you have with google check out, i have never heard about this, the file you downloaded from our site works perfectly. Be sure you didnt make any changes to that file.-

      #13285

      Anonymous

      No Changes were made my end and it worked fine up until 2 week ago , should I reinstall the File, if so what file do i need to reinstall ?

      #13286

      Anonymous

      If you didnt do big changes, it is better if you can remove the theme and install it again completly. Because it is not possible to remove and install the file of google check out only.-

      #13287

      Anonymous

      If i remove the theme surely i am at risk of loosing all the work that has been done, if you recommend this can you explain how i do it with minimal fuss.

      #13288

      Support Team
      Key Master

      Hi René, surely you miss something on configuration. The theme was working until 2 week ago, it is rare. We can try some things:
      Go to app/design/frontend/default/hellopod/layout/ and change checkout.xml to __checkout.xml
      And go to app/design/frontend/default/hellopod/template and change checkout to __checkout
      Cheers

      #13289

      Anonymous

      Now i have this error log 1239788243

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    Reply To: Sale not showing up in Admin Suite
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