Hello. Neither the product “Description” nor the Additional Info tabs are displaying in my Hello Sleek. Although I haven’t changed tabs.phtml or description.phtml, I looked at them and seem to be correct. When I switch to Default or Modern templates it does display info, so it is there.
I also seem to have hit this problem with HelloWired Product tabs are not displaying although firebug sugests the div class: product-tabs is there
I’ve re-installed the theme and checked the main magento forum
Opening up firebug and comparing the demo store with mine there seems to be a difference under product-collateral. Mine has “ul class=tabs” and hello themes demo refers to “ul class=product-tabs” (example of the 2 below)
I’ve fixed it – the problem was EasyTabs extension or more to the point, my not configuring it properly. If you’re running EasyTabs with any Hellotheme its worth checking not only that its enabled (default=yes) but that fields like product description are also enabled (default=no).