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    Home Forums "How do I" questions HelloKids Custom Options Problem

    This topic contains 6 replies, has 4 voices, and was last updated by  Anonymous 5 years, 11 months ago.

    Viewing 7 posts - 1 through 7 (of 7 total)
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    • #4598

      Anonymous

      We are experiencing an issue where simple products with required custom options can not be added to the shopping cart. It acts like the user has not selected or entered the required option.

      Is this a problem others have experienced?

      #4599

      Anonymous

      Hello Mathis, please send us your url, se we can check for that in your store.

      Many thanks.-

      #4600

      Anonymous

      Even I have the same problem. Here is the URL -

      http://shoplivelife.com/index.php/splat.html

      Thanks,
      Harsh

      #4601

      Anonymous

      I had the same problem, after mailing with support this was the answer:

      Please go to app/design/frontend/default/hellokids/template/catalog/product/view and remove or rename addtocart.phtml.
      Thanks.
      Regards.

      #4602

      Anonymous

      Thanks…. If that works then you are the best my friend… :-)

      Trying now…

      #4603

      Anonymous

      Yes friend, it worked!!!! Thank you very much :-)

      #4604

      Anonymous

      You are welcome. We sent that e-mail to “motionpixels”.

      Cheers! :lol:

    Viewing 7 posts - 1 through 7 (of 7 total)
    Reply To: HelloKids Custom Options Problem
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