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    Home Forums Theme Forum HelloMinty Getting error when clicking on product info

    This topic contains 3 replies, has 2 voices, and was last updated by  Anonymous 6 years ago.

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    • #12561


      Hello new install all seems ok except that hen I click on the one product in the store to go to the product info page I get an error.

      Adding to the cart seems to work fine

      can you help please:



      Hello, usually this error is due to wrong configuration of the theme in the admin panel, please follow this instructions to install a Hellotheme:

      Be sure to configure the theme in System > Configuration > Desing ,NOT in System>Design.
      Also disable your cache.

      Let us know if you could get the theme working with this.-



      Sorry that did not seem to work, I went ahead and reinstalled, followed the direction for theme installation and still the same problem, any assistance you can provide is appreciated.

      Thank you.



      Hi, please check the e-mail we sent to you.


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