Sharing is helping.

We offer you this space to share your knowledge about Magento and learn from our experienced customers.

    Home Forums Theme Forum HelloMini Fatal error: Class 'Mage_Hellothemes_Helper_Data' not found in /home/onpboxco/pu

    This topic contains 11 replies, has 2 voices, and was last updated by  Support Team 6 years, 10 months ago.

    Viewing 12 posts - 1 through 12 (of 12 total)
    • Author
    • #12807


      Fatal error: Class ‘Mage_Hellothemes_Helper_Data’ not found in /home/onpboxco/public_html/app/Mage.php on line 523

      got this line in the header of admin backend once i refresh the cache.

      nothing else appear, even i refresh or click back button.

      do i need clean installation?


      Support Team
      Key Master

      Hello lutfi,
      this error show it, because you haven’t installed HelloThemes extension!



      what i need to install from the extensions list?

      im using hellomini

      thanks gaspar mac !


      Support Team
      Key Master

      go to Admin Panel and download HelloThemes extension. Install, refresh your cache, and that’s all.




      Hello Gaspar Mac,

      thanks. things went great after i installed the extensions,


      but a few things,

      1) my slider wont comeout. (ive added 1 item in helloslider plugin)
      2) my latest product also didnt list out my latest product. (currently i only added 1 product , cat id = 3)
      3) my category didnt appear in nav menu.

      pls help me on this.



      Support Team
      Key Master

      please read the Documentation.
      For Latest Products, you need go to CMS – Page – Home and change the category_id in Content.
      If your category don’t appear in the menu, please Active the category.

      Hope it helps!



      Gaspar Mac,

      ive read the documentation and also double check on my CMS page -home setting. the id is right.

      and my category is active.

      still went wrong.


      Support Team
      Key Master

      Hello Lufti, please give me an url and access to the admin panel. ([email protected])
      It is a configuration error!



      Support Team
      Key Master

      I am in your Magento Admin.
      Sorry but, the theme don’t have errors. Your Magento is misconfigured.
      1. Categories: you can’t see the categories, because you haven’t the cateories in Default category.
      2. You don’t see the slider, because you didn’t configurate the Layout as homepage.
      3. You don’t see the products in homepage because category_id=3 not have products associate and the only product in the store is “Out of stock”.

      I did this for you.
      Hope it helps!
      Kind regards!



      hello Gaspar Mac,

      Thanks for your help.

      in my more info block, i did paste the same exact code. but unfortunately, it didnt come out. the bar is there, but no text in it.


      Support Team
      Key Master

      Hello Lufti,
      Thanks.. we have an error in the Documentation. I fix it.
      The Identity block is more_info, not moreInfo.

    Viewing 12 posts - 1 through 12 (of 12 total)
    Reply To: Fatal error: Class 'Mage_Hellothemes_Helper_Data' not found in /home/onpboxco/pu
    Your information:

    <a href="" title=""> <abbr title=""> <acronym title=""> <b> <blockquote cite=""> <cite> <code class="" title="" data-url=""> <del datetime=""> <em> <i> <q cite=""> <strike> <strong> <pre class="" title="" data-url=""> <span class="" title="" data-url="">