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    Home Forums Theme Forum HelloPress Error after Installation

    This topic contains 9 replies, has 3 voices, and was last updated by  Anonymous 6 years, 9 months ago.

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    • #6926


      I’m using hellopress.

      After installation I get this error.

      Exception printing is disabled by default for security reasons.

      Error log record number: 792166140723

      Whats wrong here?




      Support Team
      Key Master

      Hello Buddhi,
      go to /var/report and open the file 792166140723
      In this file you can find where are the error.
      Kind regards.



      Thanks Gasper.

      This is the error message in that file. What do you make out of it.

      a:5:{i:0;s:305:”Warning: include(/home/offermax/public_html/app/design/frontend/base/default/template/catalog/navigation/sidebar.phtml) [function.include]: failed to open stream: No such file or directory in /home/offermax/public_html/app/code/core/Mage/Core/Block/Template.php on line 189″;i:1;s:3187:”#0 /home/offermax/public_html/app/code/core/Mage/Core/Block/Template.php(189): mageCoreErrorHandler(2, ‘include(/home/o…’, ‘/home/offermax/…’, 189, Array)



      Hi Gasper.

      Can you please respond to my question?


      Hello Themes
      Key Master

      Hi Buddhi,

      Could you please leave us a url of some sort?



      Hi Aaron,

      I’ve already emailed you the login & FTP.



      Support Team
      Key Master

      Yes, I can respond to your question.
      Do you configuration your theme in System – Configuration – Design – Theme?



      System – Configuration – Design – Theme is set to hellopress.

      Magento installation was working fine before the installation of hellopress.

      Is there any issue with the comparability of hellopress?

      PHP version 5.2.9

      Magento version:



      Support Team
      Key Master

      Hello Buddhi,
      your store is working.
      The problems was not the theme. You have wrong configuration.
      I changed CMS – Page – Design – Layout Update XML.
      There, you have a line to call other layout (sidebar.phtml).
      Best regards.



      Hi Gasper.

      Thanks a lot.

      Its working fine now.

      Your themes are excellent and highly recommended. Hope to modify it to suite my site.


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    Reply To: Error after Installation
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