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    Home Forums Theme Forum HelloPod Customers can not CheckOut anymore

    This topic contains 4 replies, has 3 voices, and was last updated by  Anonymous 6 years, 8 months ago.

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    • #13261



      I am using this templates on a multi-site environment, sails on the main-store are all correct without any problems but on the other domains we have the problem that customers can’t checkout anymore and they stay in a loop.

      We also have Magento – Better Address Layout (–better-address-layout) installed and my thought was that this module was the problem. After contacting the engineer we got an answer that this problem was related to the Theme-Setup.

      I now have to de-install the plug-in but it would be great for us (and I presume it will be more of us) that you would have a look into it and try to fix it.



      I did a de-install of the Better Address Plug-in but I now get an error: “this script is locked to another domain” on one domain , the main site has no problems

      Other domains:

      Can someone please help me out?


      Support Team
      Key Master

      Hello Williem,
      oviously I can take a look into your theme.
      I can’t solve the extension problem, but if the problem is because the theme, I can fix you.
      Send me please admin and ftp details to support[at]
      Best regards.



      Due to a licence for just one website it didn’t work on the other shops. My Magento partner Mindstretch who engineered the module fixed it by licence based on IP-address.

      So it is solved.



      Great!, thanks for informing us of that.-


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    Reply To: Customers can not CheckOut anymore
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