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    Home Forums General Chat Can login to members area, but not on website

    This topic contains 1 reply, has 0 voices, and was last updated by  Andy 4 years, 5 months ago.

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    • #19157


      Weird situation, which I don’t really understand. I’ve got a Theme Club subscription, but for some reason I can’t log in on .. Password reminder says my username + e-mailaddress are unknown. Does this require some kind of other login information, or does it have to do with my subscription type?

      I can, however, log in on which would do the trick regarding downloading themes, but the strange thing is, the theme I’m looking for, “helloResponsive” isn’t available in the theme list.

      So, what am I missing, is there a secret additional club which you must join before you can login on the regular website, and why can’t helloResponsive be downloaded via the members area?

      (I tried to create a support ticket, right in the member area, but all I get is another login page telling me my login/pass is incorrect.. Really annoying)



      I have the same problem — themes I should be able to download are not showing.

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    Reply To: Can login to members area, but not on website
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