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    We are going to post them in the site:

    -------INSTRUCTIONS-------
    1) Create a gmail account (www.gmail.com)
    2) Once we have the account, have to go to: https://www.google.com/talk/service/badge/New were we are going to configure the gTalk (badge) account.
    3) there, go to Edit, so you can set up the preferences of your account.
    4) In order to have a correct visualisation, go to:
    Title = Nick
    Style = "Two line basic"

    choose: "Show your status message" so you your clients can see your status in the store.

    5) Save the badge.
    6) There you shoud see a code like the following:

    <iframe src="http://www.google.com/talk/service/badge/Show?tk=z01q6aml5b7pbiaikjgou7msr5ubi8hlt467t7tim6b19bpv6bb6041dgmq38m6310&w=200&h=60" allowtransparency="true" width="200" frameborder="0" height="60"></iframe>

    Then copy the code that is next to "tk=", in this case is:
    z01q6aml5b7pbiaikjgou7msr5ubi8hlt467t7tim6b19bpv6bb6041dgmq38m6310&amp

    7) To configure HelloChat, go to: System -> Configuration
    8 ) On the left-hand menu, go to HelloThemes, and then click in HelloChat.
    9) In the configuration form, select Enable = Yes ,under Assistant entered a name of your choice, and in Code paste the code
    of gTalk that you copied on the 6º step.
    10) Edit the others configurations, like Titule (eg: "Online Support"), allow the left or right sidebar to visualize the extension on the store in the left/right column, etc.
    11) Select, "save configuration".
    12) That´s it, now you can offer online support from your store!.-
    -------------------------------------------------
    ADDITIONAL INFORMATION
    In order to modify the design, you will have to add a class "hellochat" in the css's and style it.-