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Hi, HelloSlide extension is free, and we are working to improve it.
If your slider (not the HelloSlide extension) is not working in HelloMix, you can tell us your url so we can check what the issue could be, but our demo (wich has the same files/configurations you downloaded) is working correctly: http://demos.hellothemes.com/hellomix/ ,so understand we didn't sell you a defective product.-