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Thank you so much for the reply. Yes, we did try changing your code, but still have the same issue.
Also, as per your suggestion, Configuration–>Debug–>Profiler , we checked, and it is already set to “no”. Do not know why that info appears then.
I will really appreciate it if you or someone at hellothemes can offer any other possible fix to this problem. Thanks a lot to you and all other helpful folks in this forum.