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    Home Forums Reply To: NO SUCH THING AS CUSTOMER SERVICE? Reply To: NO SUCH THING AS CUSTOMER SERVICE?

    #8019

    Anonymous

    James,

    You are so kind to take the time to describe all of that in such thorough detail. Alas, I have followed your instructions to no avail. My host, Simple Helix does not suggest using Magento 1.4 right now because several of their clients are reporting bugs. I am running 1.3.2.4 and it was working perfectly fine before this template thing. I am so bummed because HelloMix is truly my favorite template but without product support and anyone else who knows better, I guess I am at a loss.

    If you have any other templates you like or any other suggestions, I am all for it.

    It is a rare and wonderful pleasure having received your forum post and I look forward to speaking further.

    Thank you, sincerely.

    Mimi Toro