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I figured that problem out with "Access Denied" coming up. You just need to log out of the magento admin panel and log back in again. This refreshes the extension for use.
However, I've encountered another problem, dunno if anyone can help.
When I display the chat on the website for the standard google chat style, it doesn't play correctly, it's coming up inside a frame which isn't big enough, need to maybe mess with the html code for the div section.