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Hi Dena, don't worry, it's very simple to install a theme.
First, be sure you are using Magento version 126.96.36.199 ,because if not, the theme will not work correclty.
Second, HelloUpload is not operating well, we are working to improve this extension. You can install the theme manually, try following this instructions: http://www.hellothemes.com/uncategorized/how-to-install-theme/