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    Hi Dena, don't worry, it's very simple to install a theme.
    First, be sure you are using Magento version 1.4.2.0 ,because if not, the theme will not work correclty.
    Second, HelloUpload is not operating well, we are working to improve this extension. You can install the theme manually, try following this instructions: http://www.hellothemes.com/uncategorized/how-to-install-theme/

    If you have any douts, please let me know.

    Kind regards.-